does copper staining leave a dirt like appearance? I also had high calcium hardness in pool for quite some time but finally drained half of pool and im back in range (320). Does high calcium end up staining pool?
staining
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- Last Post 10 October 2016
Service
posted this
17 June 2016
Hi herrera,
Yes copper staining can leave a dirt like appearance, but the most important thing to do is test the stain to determine what type of stain it is. We recently did a Video on How to Identify and Remove a Pool Stain which I think you will find helpful.
Stains are typically broken down into organic stains or metal stains. You can first take a chlorine tablet to the stain and if it lightens up then you have an organic stain, if it does not lighten up then you have a metal stain and you will need to Use the Jack's Magic Stain ID Kit to determine which type of metal stain you have. Once you determine the type of stain then let us know
Once you determine the type of stain you have then let us know and we can prescribe the proper treatment plan.
Thank You
Patrick
herrera
posted this
18 June 2016
What would be a good stain remover for a salt water pool?
Service
posted this
19 June 2016
Hi herrera,
First you need to indentify what type of stain it is through testing the stain, have you done this yet? If so what type of stain is it? If not then you will need to start with rubbing a chlorine tablet on the stain and if it lightens up you have an organic stain if it does not then you have a metal stain and you need to determine which type of metal stain you have through the Jack's Magic Stain ID Kit once the stain type is identified then we can let you know what to use to remove the stain.
Thank You
Patrick
herrera
posted this
26 June 2016
i have a roll out cover for my pool is it good to keep it covered ALL of the time?
Service
posted this
27 June 2016
Hi herrera,
Yes, it is fine to keep the pool covered all the time but you still want to maintain your water chemistry at the appropriate levels. Were you ever able to make any headway on your stain?
Thank You
Patrick
herrera
posted this
11 July 2016
I used jack stain kit and as soon as i put solution #2 the copper & scale stuff on it it came right up..so is the product i need actually called Copper & scale stuff?
herrera
posted this
11 July 2016
and also i just had my water tested by pool store and both my iron and copper were 0....is that normal to have copper staining and the reading be 0??
InyoRob
posted this
12 July 2016
Hello Herrera - Jack's Magic Copper and Scale Stuff is what you will need. You will need one pound for every 1,000 gallons. This chemical is available in a 5 Pound or 10 Pound bucket. It's possible to get a 0 copper reading if the stain is old or some kind of metal control has been used. Thank you for shopping with INYOpools.com.
herrera
posted this
12 July 2016
Will I have to buy any other product after the Jack's copper remover and will it affect my pool chemistry numbers and also how safe is Jack's copper remover on a concrete pool?
InyoRob
posted this
12 July 2016
Hello Herrera - The full list of instructions is listed below. The only other Jack's Magic chemical you'll need is the Blue Stuff or Purple Stuff (for Salt Water). You'll need 32oz per 10,000 gallons. The chemistry will have to be adjusted during the treatment. The Copper & Scale Stuff is safe to use in a concrete pool.
herrera
posted this
12 July 2016
Do I run my salt generator normal or do I shut it off?
InyoRob
posted this
12 July 2016
You can run the salt chlorinator during the Solution 2 Treatment.
herrera
posted this
25 July 2016
i've noticed white flakes floating around in my salt pool..any idea why that is happening?
InyoRob
posted this
25 July 2016
These white flakes sound like like calcium flakes from the salt water chlorinator. This is caused from the water being slightly out of balance. Once the stain is gone balance the water and this should go away. It's nothing to worry about.
herrera
posted this
27 August 2016
- Last edited 30 August 2016
i just ordered jacks magic copper and scale stuff from your website. I would like to know what to expect from it. Will the water get cloudy? Will it be hard to get the chemistry balance back to normal range? Pump stays on for 24 hours, after the 24 hours is it back to normal pump operation? And i have noticed white flakes in pool (calcium flakes??) is that a concern? (My pool is a salt pool)
herrera
posted this
30 August 2016
Was wondering what to expect when treating with magic Jack's copper and scale stuff..Will the pool get cloudy? Will it be hard to get the water balanced back to normal range? Pump stays on for 24 hours and then is it normal operation after the 24 hours? And do I put magic Jack's copper and scale stuff around the entire pool plus try and throw some toward the center of pool?
InyoRob
posted this
31 August 2016
The pool may get a little cloudy. Once the treatment is done you can use some water clarifier to clear it up. It is not hard to adjust the chemical levels after words. Just test the water and adjust accordingly. You'll probably need some alkalinity or pH up.
Once you add the chemicals, you run the pump 24/7 until the stains are gone. Then you can go back to the normal run time.
You can spread the product around the pool and toss some out in the middle.
herrera
posted this
01 September 2016
Also am I suppose to brush scrub the walls and floor of the pool during the Jack's magic copper and scale stuff treatment??
InyoRob
posted this
01 September 2016
Brushing the walls and floors is not required but we have found it helpful.
herrera
posted this
05 September 2016
Getting ready to do the jacks magic copper and scale treatment on pool, want to make sure that i should keep my salt chlorine generator ON through out the treatment? Will be starting process in the evening and water temperture will be above 65 degrees.
Service
posted this
07 September 2016
Hi Herrera,
We are checking with Jack's Magic and hope to have a response for you shortly.
Thank You
Patrick
herrera
posted this
18 September 2016
Still trying to get water balanced so i can do the jacks magic copper and scale treatment..i live in the hi desert southern calif. Hoping to get it balanced by this weekend. cholrine is still high im at 6ppm but all others are good. Hoping to get it done before it gets to cold. Will the treatment still work if i get the cholrine down to at least 5ppm??
InyoRob
posted this
19 September 2016
It will not work as well with a high chlorine level. There are two options for dropping the chlorine. First, try draining a couple of inches out and refilling with fresh water. Another option is adding chlorine neutralizer. Either method will drop the chlorine quickly.
herrera
posted this
24 September 2016
Finally got pool water balanced for jacks magic copper and scale remover treatment, started today. Would like to know how long to wait before i take sample of water to my pool store to get it professionally checked for balancing??
InyoRob
posted this
26 September 2016
Once the stain is removed (this may take several weeks), you can take the water in for testing. You will want to slowly raise the alkalinity level. Add no more than four pounds per 10,000 gallons a day.
herrera
posted this
26 September 2016
I plan on putting my pump on in normal operation after running it continuely for 60 hrs. Would that be alright?
InyoRob
posted this
26 September 2016
The pump should be running 24/7 until the stain is gone.
herrera
posted this
08 October 2016
been 2 weeks and the stains did lighten up but now water temperture is to cold it is at 63 degrees. Im assuming it is ok to start to rebalance the water?
InyoRob
posted this
10 October 2016
The stain process will not work well if the temperature of the water is below 65°. At this point you can begin to rebalance the water.
