I just purchased a brand new VGreen 165 ECM16SQU model pool motor from you guys and I can't get the motor to start. The Fault status light is constantly on preventing it to start. Everything looks to be connected properly. According to the manual, it seems to be a controller fault. I looked at the possible causes in the user manual and can't figure out why the motor will not start. Any thoughts on what the issue is?
Thanks in advance.