Thanks for being there for us during these times. Bought a pool from a somewhat reuptable retailer in our region and they simply ghosted us. Missing a part, which you had and shipped right away.
12' AG pool. Proline skimmer, cartridge filter & 2.0hp pump, brand new purchased a month ago.
I cannot get the vacuum to pull water to save my life.
Tried probably 10 times. Watched all the videos, even yours! Pump loses prime and never regains it after inserting into the skimmer. Checked everything in the system that may be an issue. Waited over a minute for the pump to regain suction.
Is it possible the pump is too powerful for small 12' pool? Can't believe this is true.
I am lost & searching for answers on getting my vacuum to work.