1 year ago a pool company replaced my Pentair 1.5hp Whisperflo with a Pentair 1.5 SuperFlo VS and my pool has never been the same.
We replaced it in late August so I didnt immediately notice that the pool seemed to be dirtier within hours after the pool maintence company came. When questioned they told me that the motor didnt have the "suction" of the previous pump and therefore it was harder to clean and I suspect they were moving dirt around on the bottom instead of sucking it up.
I called the company that installed the pump, they told me it sounded like a problem with the pump motor. I called Pentair and they gave me the run around, but basically refused to do anything...all this while the pump was under warranty.....That was 6 months ago.
Recently, I cleaned the hayward DE filter and backwashed the unit (with video instruction) but still very little sucking power. If I put my hand over the intake in the skimmer its sucking but only enough to run the skimmer reasonably. I dont see bubbles in the pump on visual inspection, and no leaks around the rim of the filter either.
Could it be that the motor isnt strong enough? If so, what options do I have, I never had any problem before....