Please confirm this for me because after a number of conversations with the folks at Heyward I finally got someone on the phone that admitted the generator is not accurate and the number after proper calibration is usually 400 to 500 points higher then real number. I just moved to Fla with my wife. Prior to that we had a pool on Long Island with the Heyward generator and it was always 400 points higher then the Taylor chemical test kit.
Same thing here in Florida. And I always have fresh reagents. Is this in fact true from your work with this product?
I have tested this more then one way and it's never accurate. So if the screen says lets say 3700 the reagents say 3200.